Last week I asked Joseph Jaffe to share his thoughts about email marketing as he is the keynote speaker as MarketingSherpa’s email marketing event.
Joseph said he would give it a try, but he seemed quite busy. I picked up some rumors here and there and, yep, they seem to be true.
Joseph’s Crayon has been acquired by Powered.
Since this blog is about the cross-fertilization of social media and social communication evolutions (in the first place a change in how people and companies behave and communicate), it’s time to bring in another topic I will start blogging about: social CRM.
And since customer engagement and social marketing are clearly top priorities for marketers in 2010, here is already a presentation about social CRM. More posts coming soon.
Sometimes images say more than words like in this presentation by Martin Walsh, simply called ‘Social CRM Definition’.