Social media metrics and ROI: measuring efficiency and conversion of social media, online video and mobile is a challenge

ROI


The fast evolutions in the digital landscape (social media, mobile, online video, etc.) give a lot of marketers a hard time adjusting their marketing mix in such a way that they create more value for their company and for their customers, prospects, and all other people in the ecosystem around their business.

This often has to do with a strong focus on the channels and the technologies, a lack of clearly calculated examples, models, and user cases, and the rising pressure to account for everything using the almighty ROI. But I think that above all, it has to do with the change in mentality, and the failure of existing communication models in a world where people define a brand.

Adopting the media and channels, that are used by people nowadays in the marketing mix is therefore taking very long.

A survey from Omniture points out that a mere 14% of the questioned marketers nowadays use mobile, social media, as well as online video in their marketing mix (so, all three together).

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Online video viewership grows and ad revenue with it

Video Research from Parks Associates has revealed that this year U.S. online video ad revenue is all set to exceed the $1.3 billion mark.

The report attributes this to a continuing growth in online video viewership and targeting possibilities that enable advertisers to target viewers based on both preferences and viewing history.

Parks also found that younger consumers are far more receptive to targeted ads, "creating openings for cross-platform ads and other opportunities for advertisers". 

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