Marketing in 2010: social, listening and real marketing metrics

In my earlier post about the 10 interactive marketing predictions by Forrester (posted recently by Josh Bernoff), I focused so much on the possibility of a Twitter acquisition that I forget to mention the nine other predictions.

OK, 2010 is here, but it’s still young so…

Let me share those that are relevant for this blog.

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Steven Woods on social media, marketing automation and lead management

Steven Woods Recently I asked Steven Woods, CTO at leading B2B marketing automation software provider Eloqua to share his thoughts about social media for another blog. Steven explained how he sees the role of social media in marketing automation and lead management.

I thought it was worth posting here too. This is what Steven wrote.

Marketers today are learning about a barrage of new concepts and techniques. Social media is clearly a topic that cannot be ignored, as messages are spread through ever-larger social networks with increasing speed.  Marketing automation is being adopted at rapid pace, altering the way that marketers are able to define and deploy campaigns. 

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